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Customer service


Made with heart.Console customization expert

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Customer service

Our post sales engineers with rich experience have received the formal technical training of company and they are to be in charge of the whole after-sales process.

After installation of consoles, one-year free warranty & life-long maintenance will be provided. In the free warranty period, we will supply the parts and maintain on free except non-normal damage. Paid service will be provided after one year’s free warranty period.

Hot-line:400 0302 595

Services QQ330 959 2302

Fax027-8657 3003

Please contact our customer service hotline at 400 0302 595 if you meet any quality problems, we will response you by phone or fax in 3hrs with solutions. If problems still can’t be settled, our post sales engineers will arrive the scene in specific time.

Wuhan city——3hrs

Hubei province——24hrs

Outside of Hubei——36 to 72hrs

We will do our best to provide you with perfect after-sales service and hope that you will give us valuable advice and suggestions.



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